Valuable information and support can be found under the Encompass Elements SUPPORT menu. This is a main menu option on the home page. You can find answers to the following questions:
Encompass Elements Home page:
In addition to the main menu options displayed on the homepage, the Encompass Elements homepage has special features including
Encompass Elements general announcements, brand specific announcements, as well as a link to the training manual and the order check list.
In addition, the homepage will display orders placed by the user and because Table Top and Banners is a lending program, a return due date that
corresponds to the order will also display. The order number will be a link to the Order History’s Destination Summary page.
Click on the order number to access the page.
New Order:
New Order, found under the ORDERS main menu heading, is used to request and submit a special order, which is defined as a single submission of items.
Order History:
Outdated and On-Hold Search:
While there is an Outdated and On-Hold section of new order, allowing users visibility to items placed on hold or
destroyed within 3 months of the current date, the additional menu item “OUTDATED AND ON-HOLD” found on the homepage,
gives users access to a report detailing items that may be on hold or destroyed within the previous 12 months from the current date.
They can select specific brands or an item and also select all dates (defined as 12 months prior to current date) or a specific date range.
Administrator Access:
With administrator access you are granted additional functionality that the field associates do not use.
Certain functionality is further restricted based on your job function and permissions from the brand marketing teams.
Below is a summary of that functionality.